This Privacy Policy explains what we do with the information we receive about you through our 24-Syv AS Website (https://24-sju.com) and Mobile Application
We recommend that you read this statement carefully.
In our processing, we comply with the requirements of the legislation on the protection of personal data. This means, among other things, that:
1. Introduction
Application. Welcome to the 24-Syv AS Website (https://24-sju.com) and Mobile Application. This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information in compliance with global data protection laws including but not limited to the European Union's General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant data protection laws. By accessing and using our Platform, you agree to the terms and conditions of this Privacy Policy.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
2.1. Information from 24-Syv AS Website
When you use the 24-Syv AS Website, we may collect the following types of information:
2.1.1. Geolocation Information: We may request access or permission to track location-based information from your device, either continuously or while you are using our Website, to provide certain location-based services. If you wish to change our access or permissions, you may do so in your browser's settings.
2.1.2. Newsletter Subscription: If you voluntarily subscribe to our newsletter, we collect your email address to send you updates and promotions.
2.1.3. Information automatically collected: Some information such as your Internet Protocol (IP) address and/or browser and device characteristics is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
2.2. Information from 24-Syv AS Android and iOS Mobile App
When you use our 24-Syv AS Android and iOS Mobile App, we may collect the following types of information:
2.2.1. User Information: We may collect your name, email address, and personal number (personnummer) when you sign in with 24-Syv AS.
2.2.2. Social Account Sign-In:
Our platform allows you to sign in using the following social media accounts:
When you choose to sign in via a social account, you will be redirected to the respective platform's authentication system. To streamline the registration process, we may collect basic information from your social media profile, such as your name, email address, and profile picture. This data is solely used for the purpose of creating and maintaining your account on our platform and enhancing your user experience. We do not have access to your social account passwords or any sensitive information linked to your social media profiles.
2.2.3. Bank ID Sign-In:
Our platform allows you to sign in using Bank ID, a secure electronic identification system provided by a reputable financial institution. When you choose to sign in using Bank ID, you will be redirected to the bank's authentication system. To facilitate the sign-in process, we may collect basic information provided by the bank's authentication service, such as your unique identifier. This data is used solely for the purpose of creating and maintaining your account on our platform and enhancing your user experience. We do not have access to your Bank ID credentials, personal identification numbers (PINs), or any sensitive information related to your bank account.
2.2.4. Handling of Payment Information: When you make a payment on our platform, you will be redirected to the secure payment gateway's system. Rest assured, we do not collect, store, or share any of your sensitive payment information, such as credit card numbers, bank account details, or passwords. The entire payment process is handled by Third Party Payment Gateway, which adheres to the strictest security standards and encryption protocols. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
2.2.5. Geolocation Information: We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device's settings.
2.2.6. Mobile Device Access: We may request access or permission to certain features from your mobile device, including your mobile device's bluetooth, camera and other features.
2.2.7. Push Notifications: We may request to send you push notifications regarding your account or certain features of the application(s).
2.2.8. Store Information: We collect data on the stores you visit, navigate to, and interact with on the app.
2.2.9. Offers and Purchase History: Information related to offers and your purchase history may be collected to personalize your experience.
2.2.10. Age Verification: For 18+ product purchases through the vending machine, we use video streaming to verify your age with your explicit consent.
2.2.11. Call Store Support: We collect data when you initiate calls to store support for assistance.
2.2.12. Information automatically collected: Some information such as your Internet Protocol (IP) address and device characteristics is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
3. Processing Information
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent, including:
3.1. To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
3.2. To process and fulfill your purchase. We may process your information to fulfill your purchases made through the Services.
3.3. To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3.4. To provide and improve the Platform's services and features.
3.5. To personalize your experience on the Platform.
3.6. To communicate with you regarding our services, promotions, and updates.
3.7. To conduct age verification for 18+ product purchases with your explicit consent.
3.8. To respond to your inquiries and provide customer support.
4. Legal Basis for Processing
We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
4.1. If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
4.1.1. Consent: We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
4.1.2. Contractual Necessity: We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
4.1.3. Legitimate Interests: We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
4.1.4. Compliance: We may process your information to comply with legal obligations, such as record-keeping requirements.
4.2. If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
4.2.1. If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way.
4.2.2. For investigations and fraud detection and prevention.
4.2.3. For business transactions provided certain conditions are met.
4.2.4. If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim.
4.2.5. For identifying injured, ill, or deceased persons and communicating with next of kin.
4.2.6. If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse.
4.2.7. If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province.
4.2.8. If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records.
4.2.9. If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced.
4.2.10. If the collection is solely for journalistic, artistic, or literary purposes.
4.2.11. If the information is publicly available and is specified by the regulations.
5. Sharing of Information
We may share information in specific situations described in this section and/or with the following:
5.1. Store Owners: To facilitate communication between users and store owners.
5.2. Third-Party Service Providers: To assist us in providing the Platform's services
5.2.1. Handling of Payment Information: When you make a payment on our platform, you will be redirected to the secure payment gateway's system. Rest assured, we do not collect, store, or share any of your sensitive payment information, such as credit card numbers, bank account details, or passwords. The entire payment process is handled by Third Party Payment Gateway, which adheres to the strictest security standards and encryption protocols. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
5.2.2. Social Account Sign-In:
Our platform allows you to sign in using the following social media accounts:
When you choose to sign in via a social account, you will be redirected to the respective platform's authentication system. We do not have access to your social account passwords or any sensitive information linked to your social media profiles. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
5.2.3. Bank ID Sign-In: Our platform allows you to sign in using Bank ID, a secure electronic identification system provided by a reputable financial institution. When you choose to sign in using Bank ID, you will be redirected to the bank's authentication system. We do not have access to your Bank ID credentials, personal identification numbers (PINs), or any sensitive information related to your bank account. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
5.2.4. Google Maps Platform APIs: Our platform incorporates Google Maps for a seamless and efficient navigation experience. We may collect your geolocation information with your explicit consent to show stores near your location on Google Maps. If you wish to change our access or permissions, you may do so in your browser's settings. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
5.3. Legal Requirements: If required by law or in response to a legal process.
5.4. Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
When sharing personal information with third parties, we will ensure appropriate safeguards are in place to protect your data.
6. Cookies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Check our Cookie Policy for Specific information about how we use such technologies and how you can refuse certain cookies.
7. Social login
If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.
Our platform allows you to sign in using the following social media accounts:
Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.
We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
8. Data request
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, contact us through e-mail: info@24-sju.com.
9. Data Transfers
As part of our operations, we may transfer your personal information to other countries. When we transfer your data to countries outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place to protect your data, including the use of Standard Contractual Clauses or relying on the recipient's Privacy Shield certification (if applicable).
10. User Rights
In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the:
10.1. Right to Access: You have the right to access the personal information we hold about you and receive a copy of it.
10.2. Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal information.
10.3. Right to Erasure: You have the right to request the deletion of your personal information under certain circumstances.
10.4. Right to Restriction of Processing: You have the right to request the restriction of processing your personal information under certain circumstances.
10.5. Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and have the right to transmit it to another controller.
10.6. Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
To exercise any of these rights, please contact us through e-mail: info@24-sju.com. We will respond to your request within one month of receiving it, unless the request is particularly complex or we receive multiple requests, in which case we may extend this period by a further two months.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
10.7. Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us through e-mail: info@24-sju.com.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
10.8. Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us through e-mail: info@24-sju.com You will then be removed from the marketing lists. However, we may still communicate with you to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
10.9. Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can request us through e-mail: info@24-sju.com.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
10.10. Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. Check our cookie policy for specific information about how we use such technologies and how you can refuse certain cookies.
11. Controls for Do-Not-Track features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
12. Privacy Rights for United States Residents
If you are a resident of California, Colorado, Virginia or Connecticut, you are granted specific rights regarding access to your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12) months: